RBH Sound EP-SB User Manual download pdf (Page 17)

EP-SB Bluetooth Stereo Earphones 14 User’s Manual

7. Don’t use intensive chemical products or detergents to clean the product.

8. Don’t scratch the surface with sharp things.

9. Be careful when using this product during strenuous exercise. It may get damaged by sweat.

10. In case the product doesn’t function properly, please contact RBH Sound staff they will

help you solve the problem

CARE AND MAINTENANCE (CONTINUED)

1. What does it mean when red LED ﬂashes instead of blue LED?

Battery power is low, and it needs to be recharged.

2. Why is the red LED off when charging?

Make sure the charging device is properly connected to the earphones. The battery may be

low; charge the battery for 30 minutes, and then the red LED should come on.

3. Why can’t my mobile phone search and ﬁnd the earphones?

Please make sure the earphones are in the pairing mode and in the effective working

range, and the earphones should be able to be paired and connected.

4. Why is my mobile phone unable to pair with earphones via NFC?

a) Make sure to activate the NFC function of your mobile phone.

b) Please keep the NFC chip of cell phone and the earphones within one centimeter

until the red and blue LED of earphone ﬂash alternately (First pairing time may take

up to three seconds).

5. Why can’t I hear any sound from the earphones?

a) Make sure the earphones have been switched on;

b) Make sure the volume is not too low or muted;

c) Make sure the earphones connects with the mobile phone correctly;

d) Make sure the distance between the earphones and the cell phone is within the

available Bluetooth range.

6. Why can’t I hear the sound clearly with the earphones?

a) Make sure the mobile phone is in a strong signal area;

b) Make sure the earphones are within the available range of this product.

7. Why is the pause/play, last/next song function not working when playing music?

Make sure your Bluetooth device supports AVRCP (Audio/Video Remote Control proﬁle).

FREQUENTLY ASKED QUESTIONS

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RBH Sound EP-SB User Manual Page 17